MWCustoms Reviews: Real Customers. Real Trucks. Real Experiences.

Yes. MWCustoms Inc. is a family-owned business run by Blair and Alexis, based in our own 10,000 sq ft paint and assembly facility in Valley Center, Kansas. We've been selling online since 2015 and have shipped more than 19,000 orders. Every custom part is painted, assembled and inspected in-house and backed by our written warranty. Call us at (316) 925-7145, email sales@mwcustoms.net, or read real customer reviews right here on this page.

It depends on what matters most to you.

We're a good fit if you want parts painted to your truck's factory color code with real automotive paint (Sherwin-Williams Automotive Ultra BC8 base and CC200 clear, sprayed in our GFS Ultra XS booth) and you're willing to plan around a made-to-order wait.

We're not the right shop if you need parts fast. Most custom-painted products take an estimated 10–16 weeks, and we'll be straight with you: some customers have waited longer than that, and some have told us our replies were slow during busy stretches. We'd rather you know that now than be frustrated later.

Before you order, confirm your paint code, trim level and factory lighting, and read our cancellation policy. Custom items aren't returnable, and cancellations after 24 hours are not refunded to your card. If timing matters, ask us for a current estimate first.

Right here. We wanted you to be able to read them without leaving this page. Our Google reviews load live from our Google Business Profile. Below them are reviews from the Shop app, where we're rated 4.5 stars from 200 reviews. Those are hand-picked by us and copied word-for-word, and we left in the ones that mention long waits.

If you want to see everything, including the critical reviews, you can read every review on Google.

Here's the straight answer. We don't manufacture headlight or taillight housings from raw materials. The base assemblies, mirrors, grilles and emblems come from OEM and aftermarket suppliers.

What we do is the custom work, and all of it happens in our Valley Center, Kansas shop: disassembly, surface prep, masking, paint and clear coat, curing, reassembly, sealing, inspection, packing and shipping. Some products, like bulbs and lighting kits, are sold as made by their manufacturer.

Because every part is built to order, and good paint work can't be rushed.

When your order comes in, we source the base parts, open them up if needed, sand and prep every surface, mask the lenses and edges by hand, spray base and clear, and then let the finish cure before anyone handles it. After that it gets reassembled, sealed, inspected and packed. On top of that, some parts depend on supplier stock, and we're working through every other order in the shop.

We could ship faster by cutting prep or cure time, but that's how finishes peel or let moisture in, and we won't put our name on that. Our current estimate for most custom-painted products is 10–16 weeks, and every product page shows its own estimate before you buy.

Reach out. Email support@mwcustoms.net or reply to your order email with your order number, and we'll give you a real status update on where your parts are. We'd much rather you ask than sit and wonder.

We also want to be upfront about the policy so there are no surprises. Lead times are estimates, not guaranteed dates. Under our policy, an order running past its estimate doesn't automatically qualify for cancellation or a refund to your card. Cancellations requested within 24 hours may be refunded if work hasn't started; after that, approved cancellations are issued as store credit.

Yes. We stand behind our work with a limited warranty on products and services performed or installed by MWCustoms. It covers moisture leaks, paint defects and failure of components we installed.

So you know exactly what to expect, here's what it doesn't cover: normal wear and tear, improper installation, accidents, abuse or neglect, LED failures on customer-supplied products, and labor for removal and reinstallation. To make a claim, you ship the part to us for inspection, and if the claim is approved, we pay to ship it back to you. Read the full warranty policy.

Every custom-painted part gets checked more than once before it leaves the shop. We inspect surfaces after prep, before any paint goes on. We check color and finish after the clear coat cures. After reassembly and sealing, we check fit, and lights are powered on and tested where applicable. Then everything is packed to protect the finish in transit.

If something still isn't right when it arrives, email support@mwcustoms.net with your order number and clear photos, and we'll look at it under our warranty.

Yes, please do, especially for anything custom. Call the shop at (316) 925-7145, email sales@mwcustoms.net before you order, or support@mwcustoms.net about an existing order. We aim to reply within 1–2 business days.

To get the right parts the first time, send your year, make, model, trim and a photo of the paint sticker in your door jamb. We'll help you confirm fitment and color before you spend a dime. Getting that right up front is the best way to avoid delays later.